Frequently Asked Questions
Find answers to your most common questions about our services
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Browse through our most frequently asked questions to find the information you need. Can't find what you're looking for? Contact us for more assistance.
Bioresonance is a holistic approach that uses electromagnetic frequencies to detect imbalances in your body's energy systems. The technology works by measuring the body's own electromagnetic oscillations and identifying areas of disharmony.
It's completely non-invasive, painless, and safe for people of all ages—from infants to the elderly. The procedure involves no needles, no medication, and no side effects. During a session, you'll simply sit comfortably while holding copper electrodes or having electrode pads placed on specific areas of your body.
Many clients report feeling relaxed during and after the session, and the insights gained can be valuable for developing a personalized wellness plan.
No, you don't need a doctor's referral to book any of our therapies. You can book directly with us for massage therapy, physiotherapy, or any other services we offer.
That said, if you're dealing with a specific medical condition or recovering from surgery, we recommend letting your healthcare provider know that you're pursuing complementary therapies. This ensures a well-coordinated approach to your overall care.
During your first session, our practitioner will conduct a thorough assessment to understand your specific needs and develop an appropriate treatment plan.
Absolutely! Our detox programs are designed for all experience levels, including complete beginners. We believe in meeting you where you are on your wellness journey.
For first-timers, we create gentle, supportive detox plans that ease your body into the process without overwhelming your system. These beginner-friendly programs focus on gradual changes, proper hydration, and nutrient-rich foods to support your body's natural detoxification pathways.
For those with more experience or returning clients, we can design more intensive reset programs that build on previous detox work. Every plan is customized to your unique needs, health status, and goals after a thorough consultation with our practitioners.
Our complete range of natural wellness products is available for purchase directly from our clinic in Canning Town. We offer personalized recommendations based on your specific needs during your visit.
We're also excited to announce that our online shop will be launching soon, making it even easier for you to access our premium products from anywhere in the UK. Sign up for our newsletter to be notified when our online store goes live and to receive special launch promotions.
For bulk orders or wholesale inquiries, please contact us directly via email or phone.
Yes, we're committed to sustainability and quality in all our products. We prioritize organic ingredients whenever possible and work closely with ethical suppliers who share our values.
Our product packaging is either recyclable, biodegradable, or reusable, reflecting our commitment to reducing environmental impact while delivering premium natural health solutions.
Each product comes with detailed information about its ingredients, sourcing, and the benefits it provides. We believe in complete transparency about what you're putting in and on your body.
We stand behind the quality of our products and want you to be completely satisfied with your purchase. If you're unhappy with any product for any reason, please return it within 14 days in its original packaging, and we'll provide a full refund or exchange.
For hygiene reasons, we cannot accept returns on opened products unless they are defective. If you have any concerns about a product you've purchased, please contact us directly so we can assist you.
Scheduling an appointment with us is easy and convenient. You can book:
- By phone: Call us at (555) 123-4567 during business hours
- By email: Send your request to info@roblawnaturalhealth.com
- In person: Visit our clinic in Canning Town
Please note that we recommend booking at least 24-48 hours in advance, especially for popular time slots. Same-day appointments may be available based on practitioner schedules.
For most appointments, comfortable, loose-fitting clothing is ideal. For massage therapy specifically, you'll undress to your comfort level, and our therapists use professional draping techniques to ensure your privacy and comfort throughout the session.
For bioresonance sessions, we recommend avoiding heavy metal jewelry or electronic devices during the treatment, as these may interfere with the readings.
If you have any questions about what to wear for your specific treatment, please ask when booking your appointment.
We understand that plans can change, and we have a flexible cancellation policy:
- Cancellations made 24+ hours before your appointment: No charge
- Cancellations made less than 24 hours in advance: 50% of the service fee
- No-shows without notification: Full service fee
If you need to reschedule, we're happy to accommodate your request with at least 24 hours' notice. For emergency situations, please contact us as soon as possible, and we'll do our best to accommodate your circumstances.
Still Have Questions?
We're here to help. Reach out to our team directly and we'll be happy to assist you.
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